Founded in 1980 and based in Quebec, the office furniture manufacturer serving all of North America and employs 500 people in five production plants, an administrative office and showrooms in Canada and the United States.
Implementing SIGMA-HR’s solution has enabled the HR department to manage talent more accurately and efficiently, consolidating its position as a leader within the organization.
A Fully Integrated Solution: The Key to Added Value
From the outset, Pierre Therriault, Director of Human Resources at Artopex, highlights the major advantage of SIGMA-HR: “The main benefit for us is having fully integrated software. All our HR processes are grouped together in a single solution. Our aim was to reduce the use of multiple platforms to meet different HR needs.”
Kassandra Harvey, HR consultant at Artopex, agrees: “Having everything centralized in one place greatly improves our overall visibility.”
Artopex takes full advantage of SIGMA-HR’s HR management and talent management suites. The HR Core, Learning Management, Recruitment and Performance modules offer a range of functionalities to optimize the company’s HR management.
Key benefits include:
- Detailed HR data and effective dashboards
- Interactive shared service centre and employee portal
- Interview and appraisal automated campaigns
- Real-time monitoring of recruitment by HR and managers
- Precise visibility over specific periods
- Overall visibility with centralized data
This integrated approach is transforming the way Artopex manages its human resources, enabling it to constantly evolve towards an effective HR management.
Make Way for Automated Processes (and Goodbye, Excel!)
Gone are the days when Kassandra had to juggle a multitude of Excel files — annotating, modifying, updating and e-mailing them. Before implementing SIGMA-HR’s HCM solution, she and her team managed appraisals and interviews on paper, which meant tedious filing and a lot of back-and-forth with the parties involved. “It was a cumbersome process that required a lot of effort,” says Kassandra. “But now it’s different!”
SIGMA-HR has changed everything. Internal processes, whether it’s taking notes for new employees, sending out reminders, or managing salary and vacation changes, are now managed seamlessly.
HR management is vast and complex, involving a large amount of data to organize. “SIGMA-HR has enabled us to simplify all this with automated, and centralized processes”, notes Kassandra.
Today, thanks to SIGMA-HR, HR’s day-to-day work is simpler and less laborious.
Precise Data for Specific Needs
Kassandra particularly likes SIGMA-HR’s advanced analytical capabilities. “This software goes far beyond anything I have used before. It allows us to extract very specific information,” she says. As an example, she cites precise turnover rate reports: “If I want a detailed analysis for certain dates and for specific employees in specific locations, it’s possible. Once configured, these reports are simple and efficient to use.”
“And when it comes to recruiting, the software enables us to monitor applications in depth over the medium and long term. We even have the option of headhunting thanks to our candidate pool,” says the HR consultant. “We’re exploring this type of proactive approach. It’s this kind of possibility that the solution offers us and that we appreciate,” explains Kassandra.
Artopex’s head of Human Resources is equally enthusiastic: “There’s so much to exploit with SIGMA-HR. The software has enormous potential, and we’ve only just scratched the surface of what it can offer. In reality, the only limitation is us! Fortunately, with the support of SIGMA-HR, we can look forward to an even more in-depth and evolutionary use, benefiting from the guidance of the SIGMA-HR team as we move forward.”
A More Strategic HR Department
One of the features of SIGMA-HR’s HCM solution we recently implemented has transformed the way the HR department strategically interacts with other departments. “We use direct conversations with users for recruitment purposes. I communicate directly with managers to keep them informed in real time of the progress of candidates,” explains Kassandra.
After each telephone interview with a candidate, she updates the results in the SIGMA-HR software, enabling the relevant manager to monitor the process. “This boosts our overall efficiency and improves the service we provide to managers and other departments. I have received positive feedback from managers. They really appreciate this feature,” she adds.
Pierre Therriault confirms the strategic impact of SIGMA-HR: “The solution allows us to play a more strategic role within the company. I use several reports on a regular basis, such as the one on turnover. Before, getting this information was complicated, but now it’s simple and I use it to guide our HR strategies.”
“Yes, I recommend SIGMA-HR!”
When asked about his recommendation of SIGMA-HR, the company’s Human Resources Director was full of praise: “Yes, I recommend it! I actually do so on a regular basis.” His reasons are many: the software’s all-in-one integration, its vast data analysis capabilities, the professionalism of its teams... “In short, for all its qualities,” he says.